Privacy Policy

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At Charles Brady Limited, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect:

We may collect and process the following types of personal data:

• Name, address, phone number, and email address
• Business contact information
• Site and system details relevant to providing our services
• Information provided through contact forms or during service delivery
   

How We Use Your Information:

We use your information to:

• Provide and manage our fire and security services
• Communicate with you regarding projects, appointments, and support
• Comply with legal and regulatory obligations
• Improve our services
   

Sharing Your Information:

We do not sell your data. We may share information with trusted third parties only when necessary to:

• Deliver services on our behalf
• Meet legal or regulatory requirements
• Process payments or support IT infrastructure

All third parties are required to handle your data securely and in accordance with applicable laws.

Data Security:

We are committed to protecting your data and implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss.

Your Rights:

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

Contact Us: 

If you have any questions about this policy or wish to exercise your rights, please contact:

Charles Brady Limited

Email: admin@charles-brady.com
Phone: 0330 043 3675

Last updated: 01/08/2025